• Eligibility for Returns

    We accept returns for the following:

    • Defective, damaged, or incorrect items received.
    • Brand-new, unworn condition with original tags, packaging, accessories, and proof of purchase
  • Return Request Period

    Please contact us within 7 days from the date of delivery to request a return or exchange.

    Requests made after this period will not be eligible.

  • Return Process

    • Email us at mandofashion@outlook.com with your order number, reason for return, and clear photos (if applicable).
    • Wait for our confirmation and return instructions.
    • Ship the item back to us via a trackable delivery method. Return shipping fees are borne by the customer, unless the item is defective or incorrect.
  • Refund Method

    • Refunds will be processed within 5–10 business days after we receive and inspect the returned item.
    • Refunds will be issued to your original payment method.
    • For exchanges, we will ship the replacement item once your return has been processed.