Standard trackable delivery within Singapore typically arrives within 3–5 business days after your order is placed.

Expect slight delays during peak seasons or public holidays.

You may cancel your order only if it hasn't been shipped yet. Once dispatched, cancellations are not possible.

Returns and exchanges are accepted within 7 days of delivery only for items purchased via our website.

To initiate a return or exchange, please contact our customer support (via email or WhatsApp) for a Return Authorisation number and instructions.

To be eligible:

• Brand-new, unworn condition.
  
• Original tags, packaging, accessories, and proof of purchase must be intact.

Please notify us within 7 days of receipt with photos and your order details.

We’ll arrange a replacement or full refund at no extra cost.

• Contact our support team via email or WhatsApp with your order number and reason for return.
  
  We’ll guide you through the process and provide a Return Authorisation.
• Ship the item back as instructed—use tracked delivery to ensure traceability.

Refunds are processed to the original payment method once your return is inspected and approved.

Please allow5–10 working days for the refund to reflect in your account.